Terms of Service

By accessing or using italkrobot.com (the "Website") or any services or products offered by iTalkRobot ("iTalkRobot", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Website or our services.

iTalkRobot provides engineering and fabrication services including 3D design, 3D printing, software development, reverse engineering, MVP development, prototyping, research, and custom robotics. The specific scope, deliverables, timeline, and price for any project will be set out in a quote, proposal, or written agreement between you and iTalkRobot. If that agreement conflicts with these Terms, the agreement controls.

Quotes are estimates based on the information you provide and are valid for the period stated in the quote. We may require a deposit before beginning work. Payments made through our website are processed by Stripe. Unless otherwise agreed in writing, all prices are in Canadian dollars and do not include applicable taxes or shipping.

Because most of our work is custom-made to your specifications, orders generally cannot be cancelled or refunded once work has started. If a product arrives damaged or does not match the agreed specifications, contact us within 14 days of delivery and we will work with you to repair, replace, or refund it as appropriate.

You keep ownership of the files, designs, and information you send us ("Your Content"). You grant iTalkRobot a limited licence to use Your Content only as needed to quote and complete your project.

You confirm that you own or have permission to use Your Content, and that our use of it to complete your project will not infringe anyone else's intellectual property or other rights. We may decline any project we believe infringes third-party rights, is unlawful, or is unsafe.

Unless otherwise agreed in writing, once you have paid in full, you own the custom deliverables we create specifically for your project. iTalkRobot keeps ownership of its pre-existing tools, code libraries, processes, know-how, and general techniques, and grants you a licence to use any of these that are incorporated into your deliverables. With your permission, we may display photos or descriptions of non-confidential work in our portfolio.

All content on the Website, including text, images, logos, and graphics, is owned by or licensed to iTalkRobot and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute it without our written permission, except for personal, non-commercial viewing.

You agree not to use the Website to break any law, to send spam or malicious code, to attempt to gain unauthorized access to our systems, or to interfere with the Website's operation.

Prototypes, 3D-printed parts, and robotic systems are often experimental and may not be certified for any particular use. You are responsible for evaluating whether a deliverable is suitable and safe for your intended application, and for using it in accordance with any instructions we provide and applicable laws.

Except as expressly stated in a written agreement, the Website and our services and products are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

To the fullest extent permitted by law, iTalkRobot will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Website or our services. Our total liability for any claim relating to a project or order is limited to the amount you paid us for that project or order.

You agree to indemnify and hold iTalkRobot harmless from any claims, losses, and expenses (including reasonable legal fees) arising from Your Content, your misuse of our deliverables, or your breach of these Terms.

The Website may link to third-party websites or use third-party services, such as Stripe for payments. We are not responsible for the content or practices of those third parties, and your use of them is subject to their own terms.

Our collection and use of personal information is described in our Privacy Policy.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be resolved in the courts located in Ontario, Canada.

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Website or our services after changes are posted means you accept the updated Terms.

Questions about these Terms? Reach us through our contact page or call 437-223-9550.