Privacy Policy

Information you give us: when you use our contact form, subscribe to our newsletter, or request a quote, we collect the details you provide, such as your name, email address, phone number, and the contents of your message (including any project files, drawings, or specifications you share).

Payment information: if you purchase a product or service, payments are processed by our payment provider, Stripe. We do not see or store your full card number. Stripe handles your payment details under its own privacy policy.

Information collected automatically: when you visit our website, we and our service providers (such as Google) may collect technical information including your IP address, browser type, device information, pages visited, and referring website, using cookies and similar technologies.

Our website uses Google tags (gtag.js) to measure site traffic and advertising conversions. Google may set cookies and collect information about your use of our website. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can manage ad personalization at adssettings.google.com.

Most browsers let you block or delete cookies through their settings. Blocking cookies will not prevent you from using our website.

We do not sell your personal information. We share it only with service providers who help us operate our business, such as website hosting, email delivery (Google Firebase), payment processing (Stripe), and analytics and advertising (Google), and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights, property, or safety.

We treat the designs, drawings, files, and project details you send us as confidential. We use them only to quote and complete your project and will not share them with third parties except service providers or manufacturing partners needed to complete your order, or as you otherwise authorize.

We keep personal information only as long as needed for the purposes described in this policy, including to provide our services, maintain business and tax records, and resolve disputes.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to withdraw your consent to its use. You can unsubscribe from our newsletter at any time by contacting us. To make a request, please reach out using the contact details below.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

iTalkRobot is based in Canada. Our service providers may store and process information in other countries, including the United States, where it may be subject to the laws of those jurisdictions.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please reach us through our contact page or call 437-223-9550.